1plus Responsible Gaming

Gaming on 1plus is meant to be fun, exciting, and well within your control. This page outlines the tools, guidelines, and support available to every Filipino player who wants to keep their experience safe and enjoyable.

Player Wellbeing Account Controls Self-Exclusion Philippines
Play Within Your Means Set Time Limits Deposit Limits Available Self-Exclusion Option Track Your Activity 24/7 Player Support Gaming Should Be Fun Secure & Responsible Play Within Your Means Set Time Limits Deposit Limits Available Self-Exclusion Option Track Your Activity 24/7 Player Support Gaming Should Be Fun Secure & Responsible

Our Commitment to Safe Play

1plus believes every player in the Philippines deserves a gaming environment that is transparent, fair, and built around their wellbeing.

Gaming Is Entertainment, Not Income

At 1plus, we want every Filipino player to approach gaming as a form of entertainment — not as a way to earn money or solve financial problems. The outcomes of casino-style games and fish game arcade rounds are determined by chance, and no strategy guarantees consistent winnings. Setting a clear personal budget before you start playing is one of the most effective ways to keep the experience enjoyable. If you find yourself chasing losses or spending more than you planned, it is a strong signal to take a break. Our platform provides tools to help you stay in control at every stage of your gaming journey. Responsible play starts with a healthy mindset, and 1plus is here to support that from day one.

Deposit and Spending Limits

1plus gives players the ability to set personal deposit limits directly from their account settings, helping you manage how much you fund your account over a daily, weekly, or monthly period. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period — this protects you from impulsive decisions made in the heat of the moment. Spending limits work alongside deposit controls to give you a complete picture of your activity in Philippine pesos. We recommend reviewing your limits regularly and adjusting them to reflect your current financial situation. These tools are available to all registered players at no cost and with no restrictions. Taking a few minutes to configure your limits is one of the simplest and most powerful steps you can take toward responsible play.

Time Management and Session Reminders

Losing track of time is one of the most common challenges in online gaming, and 1plus takes this seriously. Our platform supports session time reminders that alert you when you have been playing for a set duration, giving you a natural pause point to reassess and decide whether to continue. Taking regular breaks — even short ones — helps maintain perspective and prevents gaming from crowding out other important parts of your day. We encourage players to schedule gaming sessions in advance and to treat them the same way they would any other leisure activity with a defined start and end time. If you notice that gaming is consistently taking more time than you intended, consider using our self-exclusion or account cooling features. Healthy time boundaries are a cornerstone of responsible gaming, and 1plus makes it easy to set them.

Self-Exclusion and Account Cooling

If you feel that you need a longer break from gaming, 1plus offers a self-exclusion option that temporarily or permanently restricts access to your account. A temporary cooling-off period can be set for as little as 24 hours or as long as several months, depending on what you need. During a self-exclusion period, you will not be able to log in, place bets, or receive promotional communications from the platform. Permanent self-exclusion is also available for players who decide they no longer wish to participate in online gaming. To activate self-exclusion, contact our support team through the platform and your request will be processed promptly. We treat all self-exclusion requests with full confidentiality and without judgment — your wellbeing always comes first at 1plus.

Recognising When Play Becomes a Problem

Awareness is the first step. Here are some signs that gaming may be affecting your life in ways that need attention.

Problem gambling can affect anyone, regardless of age, income, or experience level — and it often develops gradually rather than all at once. Some of the most common warning signs include spending more money on gaming than you can comfortably afford, feeling anxious or irritable when you are not playing, and neglecting work, family, or social responsibilities because of gaming. Borrowing money to fund gaming sessions, hiding your gaming activity from people close to you, and repeatedly trying to win back money you have lost are also serious indicators that professional support may be needed. If you recognise any of these patterns in yourself or someone you care about, please reach out for help — there is no shame in doing so, and early intervention makes a significant difference. 1plus encourages all players to check in with themselves regularly and to use the platform's built-in tools as a first line of support.

  • Spending beyond your planned budget consistently
  • Chasing losses with larger bets to recover funds
  • Feeling restless or irritable when not gaming
  • Neglecting daily responsibilities or relationships
  • Hiding gaming activity from family or friends
  • Borrowing money specifically to fund gaming sessions
  • Using gaming as a way to escape stress or emotional difficulties

Where to Get Help in the Philippines

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. The National Council on Disability Affairs and various mental health organisations across the country offer counselling and support services for individuals affected by compulsive gambling. The Philippine Amusement and Gaming Corporation (PAGCOR) also maintains responsible gaming programmes and helpline resources for Filipino players. Speaking to a trusted friend, family member, or healthcare professional is always a positive first step. You do not need to be in crisis to seek support — early conversations can prevent more serious difficulties from developing. 1plus is committed to directing players toward the right resources whenever they are needed, and our support team can assist you in finding appropriate help through the platform.

Responsible Gaming Questions Answered

Quick answers to what Filipino players ask most about staying in control on 1plus.

You can set a deposit limit by accessing the responsible gaming section within your 1plus account settings. From there, you can choose a daily, weekly, or monthly limit in Philippine pesos that reflects what you are comfortable spending. Once the limit is active, it cannot be raised immediately — a mandatory review period applies to any increase request, giving you time to reconsider. Lowering your limit, however, takes effect right away. If you need assistance setting up your limits, our support team is available through the platform to guide you through the process step by step.

Yes. 1plus offers a temporary cooling-off feature that lets you pause your account for a set period without permanently closing it. You can choose a break of 24 hours, one week, one month, or longer depending on what you need. During this time, you will not be able to log in or access any gaming features, and promotional messages will be paused. Your account details and balance are safely preserved and will be waiting for you when the cooling-off period ends. To request a temporary break, contact our support team through the platform and we will activate it for you promptly.

Yes. All players must be at least 21 years of age to register and play on 1plus, in accordance with Philippine gaming regulations. During the registration and identity verification process, we confirm that all players meet this requirement before granting full account access. If we have reason to believe that an account is being used by a minor, we will suspend the account immediately and conduct a review. We take age verification seriously as part of our broader commitment to responsible gaming and player protection. If you are aware of a minor attempting to access the platform, please report it to our support team right away.

If gaming is having a negative impact on your life or the lives of people around you, we strongly encourage you to seek professional support. In the Philippines, PAGCOR operates responsible gaming programmes and can direct you to appropriate counselling services. Mental health professionals and community support groups across the country are also equipped to help with compulsive gambling concerns. You can also visit our FAQ page for additional guidance on using the platform's built-in responsible gaming tools. Our support team is available through the platform and can help connect you with the right resources — you do not have to navigate this alone.

Play Smart. Stay in Control.

1plus is built for Filipino players who want great entertainment with full peace of mind. Set your limits, know your boundaries, and enjoy the experience on your own terms.